PURVEYOR OF CUSTOM-PRINTED APPAREL (ACCOUNT MANAGER)

WHAT YOU’D DO (RESPONSIBILITIES)

Sell: meeting—On the phone, via the internets or folks stopping by to see us—to discuss ideas and needs for the services provided by Blink Tees
Quote: Let people know what items will cost, when they can receive them, and what they’ll need to do in order to make that happen; “Get quotes out as fast as humanly possible” is literally one of our core values
Sleuth: search our vast network of apparel, promo product, and accessory vendors to find the perfect product for each and every order
Shepherd: assisting customers throughout the process, serving as their eyes and ears during design and production so that their visions for exceptional customized apparel are realized and that their expectations are met and exceeded
Prospect: knowing that, throughout the greater metropolitan area (and beyond thanks to the world-wide web), many companies and organizations could be excellent clients for our services
Target: also knowing that we don’t want to be everything to everybody and know that selectivity is not a bad word
Strategize: Working with outside sale to build repeatable campaigns around segments of the market in order to reach similarly-minded potential customers with messaging that sparks interest and opens conversations
Promote: Help folks hear about Blink Tees through Social Media, Newsletters, website updates, and promotional campaigns

Previous Customer Service, Account Management, or Sales experience—it doesn’t have to be in apparel or printing, but it’d be cool if it is (if it’s not, tell us about how you think your experience is relevant)
Familiarity with customer relationship management principles and software—understanding the importance of accurate record keeping and communications is vital to this position
Either a working knowledge of the inks, substrates, films, adhesives and other trade stuff we use or the eagerness to learn the lingo, rapidly
A diploma or GED, minimum—bachelor’s degree preferred. Graphic design, commercial design or other arts-related coursework (or a serious affinity you can tell us about) a plus

Unbridled enthusiasm for the mission, vision and values of Blink Tees
Tenacious in your go-getter sales efforts, even to the point of stubbornness but stopping short of obstinance—know when to be persistent and when to stop investing time and effort on unproductive pursuits
Naturally able to engage a cultivated methodology of building rapport, asking open-ended questions and being genuinely engaged with the answers you receive
Intent upon guiding needs-discovery conversations with clients toward methods to satisfy their marketing, event coordination, and promotional needs
A person who thrives in “dare to be great” customer service situations, creatively overcoming prospects’ and clients’ objections and collaboratively formulating design solutions that are exciting, creative and positive
Generally awesome—care about your community, know how to engage and charm people of all backgrounds, have a life outside of work yet understand that occasional overtime may be required as the company continues to grow

Pay: $40,000.00 – $45,000.00 per year

Monday to Friday

Bonus pay